helpdesk technician
terça-feira, maio 30, 2006 at 12:12 da manhã.
YDreams is looking for a self-motivated Helpdesk Technician to compliment the company’s Infrastructure and Logistics team.
Responsibilities include:
Acting as first point of contact and responding to user requests for problem resolution related to hardware, software, telecommunications and other related equipment;
Repairing, upgrading and maintaining PCs, including installation of various software and peripherals;
Round the clock logistics and infrastructure support for ongoing projects ranging from defining to installing equipment to be used;
Travel to remote sites as necessary.
Requirements:
Secondary school diploma or higher;
Minimum 3 years experience working in a similar role;
Strong knowledge of Microsoft operating systems and Linux;
In-depth knowledge of PC Hardware, peripherals and networks;
Excellent customer service skills required;
Solid analytical and problem-solving skills required;
Strong working knowledge of Excel, Word and PowerPoint;
Good command of spoken and written English;
Must possess strong work autonomy and the capacity to maintain confidentiality at all times;
Available to travel both in Portugal and abroad;
Must have a valid driver’s license.
We offer:
Great working environment;
Excellent opportunities for on-the-job learning and growth;
Good compensation;
Training and guidance from an experienced, award-winning team.
To apply for the position go to our website www.ydreams.com, section about YDreams > Jobs – now hiring, and click on link - Helpdesk Technician to fill in job application form. Please attach CV and Cover letter in English: 0016/06 – HLPDSK TECH
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